“Show Up, Stand Out” (SUSO) Program Improvement Project

Affiliated institutions: The Lab @ DC

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Description: Students can face many barriers getting to school, such as lack of affordable transportation and childcare for siblings, that can lead to a student being considered truant. The Show Up, Stand Out (SUSO) program is designed to help students and families overcome those barriers, but many families who are referred to SUSO do not accept voluntary support services. We tested whether a timely letter informing families about SUSO’s services would help encourage more families to get support. We found that the letter did not increase engagement and may have even reduced the number of families accepting support services.

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Contact: Donald Braman, Rachel Breslin, Kevin Wilson, Peter Casey, Rebecca Johnson The Lab @ DC Office of the City Administrator Executive Office of the Mayor Web: thelab.dc.gov Email: thelab@dc.gov John A. Wilson Building 1350 Pennsylvania Avenue, NW Washington DC 20004

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  • Pre-Analysis Plan - OVSJG SUSO CBO Support

    Office of Victim Services and Justice Grants (OVSJG) is seeking to evaluate and improve the “Show Up, Stand Out” (SUSO) program outreach efforts to fa...

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