**Intended Service Outcomes to Assess**
- Ability to serve users at Mission Bay in a time-effective manner
**Data Needed**
- Do they percieve the service as valuable?
- How has it changed how they serve users at Mission Bay?
- How does it impact their schedule when they have pop-ups? (Do they stay all day? come straight back?)
- How many people attend per pop-up?
**Existing Data**
- LibCal records (has registered attendees, not counts for those that actually showed up)
- Service Now/Zendesk reports
- LibQUAL data related to Mission Bay
**Assessment Method**
- Questionnaire for Librarians (who are involved in pop-ups)
- Data mining (LibCal registration records)