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**Intended Service Outcomes to Assess** - Ability to serve users at Mission Bay in a time-effective manner **Data Needed** - Do they percieve the service as valuable? - How has it changed how they serve users at Mission Bay? - How does it impact their schedule when they have pop-ups? (Do they stay all day? come straight back?) - How many people attend per pop-up? **Existing Data** - LibCal records (has registered attendees, not counts for those that actually showed up) - Service Now/Zendesk reports - LibQUAL data related to Mission Bay **Assessment Method** - Questionnaire for Librarians (who are involved in pop-ups) - Data mining (LibCal registration records)
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