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Description: Understanding how spaces in buildings are being used is vital for optimizing space utilization, for improving resource allocation, and for the design of new facilities. We present a multi-year design study that resulted in Ocupado, a set of visual decision-support tools centered around occupancy data for stakeholders in facilities management and planning. Ocupado uses WiFi devices as a proxy for human presence, capturing location-based counts that preserve privacy without trajectories. We contribute data and task abstractions for studying space utilization for combinations of data granularities in both space and time. In addition, we contribute generalizable design choices for visualizing location-based counts relating to indoor environments. We provide evidence of Ocupado's utility through multiple analysis scenarios with real-world data refined through extensive stakeholder feedback, and discussion of its take-up by our industry partner.


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