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We are “incessantly in a state of communication” since the smartphone became our constant companion. The many affordances of the smartphone are undeniable: As social beings we need other people for our well-being and therefore, mobile technology not only simplifies our lives, it also provides us with multiple options to satisfy our psychological needs, such as the need for relatedness. Nonetheless, being permanently connected, as it appears to be norm these days, has its downsides as well: Quotidian negative experiences (which might eventually lead to clinically relevant disorders) are not yet well-studied. The 26 explorative interviews conducted in this study (participants aged 18-65, being equally distributed with regard to gender and education) intend to shed new light on this issue. The analysis revealed nine common negative experiences as well as the respective motives for experiencing them persistently. Additionally, a model is proposed, extending the well-known uses-and-gratifications-approach. Miriam Bartsch, Dipl.-Psych. Wissenschaftliche Mitarbeiterin / Research Assistant Institut für Medien und Kommunikation / Institute of Media and Communication Überseering 35 Postfach #20 (Büro 12014) 22297 Hamburg <mailto:miriam.bartsch@uni-hamburg.de> miriam.bartsch@uni-hamburg.de
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