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Recently hearing testing, fitting and fine tuning of hearing aids was something that required a visit to the audiologist. Now all three can be done remotely. GN Resound Assist Live and Remote Fine Tunings allows patients to be fit and fine-tuned from home. This is particularly relevant in these times when reaching the audiologist can be extra difficult due to COVID-19. This talk presents a case study of Assist Live and a broader understanding potential benefits and pitfalls.