Advances in Data Mining and Machine Learning for Chat Sentiment and Library Account Based-Recommendations

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  1. David Ward

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Category: Methods and Measures

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Library transactional data from chat transactions and subject metadata in checkout clusters represent hugely untapped areas for innovation. Two recent projects at a research library have highlighted the applicability of machine learning methods to reveal trends in large sets of library transactional data. This presentation will detail the machine learning methods utilized for two recent research p...

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