Authors: Lucy Handscomb, Carly Meyer, Rebecca Gould, Henry Potts, Hannah Cooper, Pippa Bark University College, London, UK During the COVID-19 pandemic, people in the UK aged ≥70 have been told to isolate themselves at home. There are real concerns about the effects of this on their mental health, and so numerous organisations, including Age UK, have advised older people to stay connected digitally (e.g. via videoconferencing). Unfortunately, this may be easier for some than others. Older people with hearing loss, in particular, may find videoconferencing challenging to use. Accordingly, our study aims to investigate how this group is using video calls and what barriers and facilitators they are experiencing. We developed a survey which has been completed by around 70 participants over the age of 70 with hearing loss. Initial analysis of survey responses suggests that older people experience many benefits from video call use, in particular staying connected with family and friends, and appreciate the advantage of being able to lip read on screen. However, there are frustrations with sound quality and caller behaviour, especially on group calls. It is likely that older people will continue to use video call technology even as restrictions are lifted, and part of an audiologist's role will be to discuss optimal use of hearing devices for videoconferencing as well as for telephone use (as has traditionally been the case). Our findings should inform audiologists of important considerations when discussing video calling with patients. Learning objectives: 1. Discover the effects of video call use on loneliness and wellbeing during the COVID-19 pandemic 2. Learn about the difficulties experienced by older adults with hearing loss when they use video calls 3. Learn about factors that make the process of video calling easier for older adults with hearing loss and how audiologists can assist. My email: l.handscomb@ucl.ac.uk<mailto:l.handscomb@ucl.ac.uk> Availability: 4th and 5th May (3rd May is UK holiday)