<p>Title: In the patient’s shoes: effect of immersion on psychologist students’ communication
Authors: Goosse, M. MPsy 1 ; Willems, S. PhD 1
1 Psychology and Neuroscience of Cognition Research Unit (PsyNCog), University of Liege, Liege, Belgium</p>
<p>Introduction Empathy is a core competency in any health care relationship , . In the context of psychotherapy, empathy is an important predictor of efficacy . Immersive videos (IV) give the user the opportunity of living a story in a first person perspective ,  which enhance cognitive empathy and impact attitudes toward outgroup members . However, these conclusions are based on self-reported measures and no evidences exist regarding the IV’s impact on actual behavior. This pilot study aim to explore the impact of immersion into old-patient shoes on empathetic communication with an actual old-patient.<br>
Methodology Students in psychology were randomly assigned to an experimental (EC, N=22) or control condition (CC, N=22). In the EC, participants were immersed in the skin of an old woman confronted to ageist attitudes in context of psychological counseling, via 360° video. In the control group, the subjects received only a few instructions to improve their communication. Empathetic communication skills (5) were assessed before and after both condition through role-play with an old woman.
Results Immersion enhance empathetic communication by increasing the number of open-ended questions (p=0.02) and concretizations about patient’s perspective (p=0.05).
Conclusion This pilot study shows interesting results. It implies that immersion can not only enhance cognitive empathy and attitudes , , but also lead to improved communication skills. It would be interesting to replicate this study with a larger sample and to assess the sustainability of improvements over the long term.
 J. Lecomte, “Empathie et ses effets,” Savoirs Soins Infirm., no. 321029, pp. 1–7, 2010.
 C. Rogers, Le développement de la personne, Dunod. Paris, 1968.
 L. Greenberg, E. R, W. JC, and B. AC, “Empathy,” Psychotherapy, vol. 38, pp. 380–4, 2001.
 N. de la Peña et al., “Immersive journalism: Immersive virtual reality for the first-person experience of news,” Presence Teleoperators Virtual Environ., vol. 19, no. 4, pp. 291–301, 2010.
 S. S. Sundar, J. Kang, and D. Oprean, “Being There in the Midst of the Story: How Immersive Journalism Affects Our Perceptions and Cognitions,” Cyberpsychology, Behav. Soc. Netw., vol. 20, no. 11, pp. 672–682, 2017.
 F. Herrera, J. Bailenson, E. Weisz, E. Ogle, and J. Zak, Building long-term empathy: A large-scale comparison of traditional and virtual reality perspective-taking, vol. 13, no. 10. 2018.
 P. Bertrand, J. Guegan, L. Robieux, C. A. McCall, and F. Zenasni, “Learning empathy through virtual reality: Multiple strategies for training empathy-related abilities using body ownership illusions in embodied virtual reality,” Front. Robot. AI, vol. 5, no. MAR, 2018.</p>
<p>Provenance : Courrier pour Windows 10</p>