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How is Hospitality in the HoReCa Industry Psychologically Affected by COVID-19? Research on Unrealistic Optimism Among HoReCa Workers
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Description: As we are facing a new surge of the highly infectious delta variant of COVID-19, there is an urgent need for research to reduce the harm before this next wave hits. In the present paper, we present data that is alarming. We have found that HoReCa (hotels, restaurants, and catering services) workers, who are highly exposed to many new social interactions in close contact, present an un-realistic optimism (UO) bias: they perceive themselves as less at risk to this virus in comparison to others. From the literature, we already know that individuals holding this view are less involved in preventive actions and present more risky behaviors. In the face of the delta variant, this leads to the conclusion that restaurants will be new hot spots. What is more, we found that these unrealistic expectations are more pervasive: workers of the restaurant industry estimate low chances of bankruptcy, which may lead to unrealistic salary expectations, leading owners to a new up-coming wave of crisis: COVID-19 and bankruptcy—both of which may be caused by their workers.