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<hr> <p><strong>Abstract</strong> </p> <p>The COVID-19 pandemic has created many challenges for individuals receiving healthcare. In audiology, in-person care has been interrupted through mandated closures or reduced capacity rules. In addition, patients may be feeling reluctant to attend in-person appointments and may also be experiencing communication difficulties due to personal protective equipment requirements such as face masks. These challenges, exacerbated by COVID-19, related to access and continuity of care can be reduced or eliminated through implementation of virtual audiology care. Virtual care is a service delivery model, alternative to in-person care, that includes technology-enabled patient-provider interaction, with the goal of providing direct-to-patient services or those including a facilitator and specialized equipment. A focused effort is needed to generate knowledge about the factors that will aid providers in the delivery of effective and targeted virtual care for patients in need. This submission will highlight the findings of a scoping review on patient candidacy for virtual care and discuss how these findings can be applied to patient-centred care in audiology. The scoping review was conducted in accordance with the Joanna Briggs Institute’s guidance for scoping reviews. Results will be presented using a virtual Adobe Animate presentation focused on variables that can influence patient candidacy for virtual care; demographic variables (e.g., age), technology variables (e.g., access), and patient variables (e.g., attitudes and comfort level) will be discussed as examples. Findings from this research are informing current research efforts at the National Centre for Audiology related to patient candidacy tools for use with virtual care delivery models.</p>
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