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This repository contains study materials, surveys, data, and pre-registration forms for the following studies: - Pilot Study: Lay Beliefs About Typos - Study 1A: Can Typos Humanize a Chatbot? - Study 1B: Can Typos Humanize a Human Communicator? - Study 1C: Humanizing Typo Across Customer Service Contexts - Study 2: Corrected vs. Uncorrected Typos - Study 3: Ambiguous vs. Known Chat Agent Identity - Supplemental Study S1: Typo vs. Other Humanizing Cues - Supplemental Study S2: Erring Without Correction Using a Button-Based Chatbot
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