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Imperfectly Human:The Humanizing Potential of (Corrected) Errors in Text-Based Communication

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Date created: 2019-05-31 07:35 PM | Last Updated: 2024-04-24 06:38 AM

Identifier: DOI 10.17605/OSF.IO/6S8WM

Category: Project

Wiki

This repository contains study materials, surveys, data, and pre-registration forms for the following studies:

  • Pilot Study: Lay Beliefs About Typos
  • Study 1A: Can Typos Humanize a Chatbot?
  • Study 1B: Can Typos Humanize a Human Communicator?
  • Study 1C: Humanizing Typo Across Customer Service Contexts
  • Study 2: Corrected vs. Uncorrected Typos
  • Study 3: Ambiguous vs. Known Chat Agent Identity
  • Supplementa…

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