Fail4Lib 2018 (workshop)

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Readings for Case Studies On Human Error James Reason. (2000). Human error: models and management. BMJ, 320. This American Life #634. Human error in volatile situations. (Transcript) Code7700. (2012). American Airlines 965 accident case study. Optional: Federal Aviation Administration. "American Airlines flight 965, B-757, N651AA". Lessons learned from civil aviation accidents (website). Ac...

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